Abstract The national position of City Delivery Director of the National Association of Letter Carriers (NALC) was created in 1972 to focus on all organizational activities relating to city delivery service, including grievances, training programs, and policies and regulations. Records in this collection reflect the activities of two directors: Gustave J. Johnson, the first City Delivery Director, and his successor, Joseph H. Johnson. The majority of the materials relate to grievances and arbitration...